Terms of Service

st-hostng.co Terms of Service Agreement

1. Agreement Terms

This Terms of Service Agreement ("TOS") constitutes a legally binding contract between you ("Customer") and st-hostng.co ("Company"). By using our services, you agree to these terms.

2. Services Provided

st-hostng.co provides web hosting services including:

  • Shared Web Hosting
  • VPS Hosting
  • Domain Registration
  • Technical Support Services

3. Payment Terms

IMPORTANT NOTICE: All payments to st-hostng.co are non-refundable.

  • Payments are processed in advance for the service period
  • We accept credit cards (via Stripe), PayPal, and cryptocurrency
  • Late payments may result in service suspension
  • $15 administrative fee for declined payments

4. Refund Policy

To comply with Stripe's requirements and ensure fair business practices:

  • Before Service Activation: Orders can be cancelled within 24 hours for a full refund
  • After Service Activation: Hosting services are non-refundable after activation
  • Domain Registrations: Non-refundable once registered per registry policies
  • Service Credits: Available for verified service downtime issues

5. Cancellation Policy

  • Customers may cancel by emailing [email protected]
  • 14-day notice required for monthly billing cycles
  • Service continues until the end of paid period
  • No refunds for unused time after cancellation

6. Acceptable Use Policy

Customers must comply with all applicable laws and regulations. Prohibited activities include:

  • Spam, unsolicited email, and bulk messaging
  • Illegal activities or content
  • Copyright infringement
  • Malware, viruses, or security threats
  • Excessive resource usage affecting other customers

7. Service Availability

  • We strive for 99.9% uptime but do not guarantee it
  • Service credits available for verified downtime exceeding monthly allowances
  • Maintenance windows may cause temporary service interruptions
  • No liability for business losses due to service interruptions

8. Customer Responsibilities

  • Maintain secure passwords and account access
  • Regular backups of customer data
  • Compliance with all applicable laws
  • Responsible use of server resources

9. Limitation of Liability

st-hostng.co shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities.

10. Privacy and Data Protection

We respect customer privacy and comply with applicable data protection laws. Customer data is used solely for service provision and support.

11. Changes to Terms

We reserve the right to modify these terms. Changes will be posted on our website and become effective immediately. Continued use of services constitutes acceptance of modified terms.

12. Contact Information

For questions about these terms or service issues:

  • Email: [email protected]
  • Support: Available 24/7 via email ticket system
  • Response Time: Within 24 hours for non-urgent issues

13. Governing Law

These terms are governed by the laws of the jurisdiction where st-hostng.co operates. Any disputes shall be resolved through binding arbitration.

st-hostng.co © All rights Reserved 2016